Privacy Policy

At Shopquei, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information

When you make a purchase or attempt to make a purchase through the Shopquei website, we collect the following personal information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (including credit card numbers, PayPal details)

Device Information

When you visit our site, we automatically collect certain information about your device, including:

  • IP address
  • Web browser type
  • Time zone
  • Cookies (see Cookies section below)
  • How you interact with our site

Order Information

In addition to personal and device information, we collect details related to your order, such as:

  • Products purchased
  • Purchase date
  • Order amount
  • Delivery method

2. How We Use Your Information

Shopquei uses the information we collect for the following purposes:

  • Processing Orders: To fulfill your order, including shipping and customer service.
  • Communication: To send you updates about your order, respond to inquiries, and share promotional offers (with your consent).
  • Improving Our Website: To optimize user experience, enhance functionality, and analyze website traffic patterns.
  • Fraud Prevention: To detect and prevent fraud, unauthorized transactions, and other illegal activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we share your information with trusted third parties to fulfill our services, such as:

  • Payment processors: PayPal, credit card companies
  • Shipping providers: Our global carriers responsible for delivering your order
  • Analytics providers: To help us analyze website usage and improve our services

Legal Requirements

We may also share your personal information to comply with applicable laws and regulations, respond to subpoenas, or protect the rights, property, and safety of Shopquei, our customers, or others.

4. Cookies and Tracking Technologies

Shopquei uses cookies and similar tracking technologies to collect information and enhance your browsing experience. A cookie is a small file stored on your device that allows us to recognize your preferences and tailor our website accordingly.

Types of Cookies We Use

  • Essential Cookies: Required for the basic functionality of our website.
  • Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve performance.
  • Marketing Cookies: Track browsing habits and help deliver targeted advertising.

Managing Cookies

You can choose to block cookies by adjusting your browser settings. However, please note that blocking cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. If you would like us to delete your personal data, please contact us using the information below.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

7. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by Shopquei. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and the "Last Updated" date will be modified accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:

Shopquei Customer Service
Email: contato@shopquei.com.br