Our products are made to order, which means we create your item after the order is confirmed. To ensure the highest quality, all of our products are handmade with love and attention to detail. At this time, please expect your order to ship in 3-5 business days. For pre-orders, expect a production time of 15-30 business days, as we need this time to prepare the materials.
Good things take time, and we guarantee our products are worth the wait. You will receive an email with the tracking number once your order has been shipped! Please note that we cannot cancel the order once it has been shipped.
SHIPPING TIMES AND COSTS
We ship worldwide! All of our shipping prices are in US dollars (USD). Please note that business days do NOT include weekends or holidays. See below for more information about delivery times by destination:
Standard Shipping - $14.90
| Country | Delivery Time |
|---|---|
| United States | 5-8 business days |
| Germany | 8-12 business days |
| Canada | 9-13 business days |
| Australia | 4-8 business days |
| Ireland | 8-12 business days |
| United Kingdom | 10-15 business days |
| France | 8-15 business days |
| Italy | 6-8 business days |
| Spain | 10-15 business days |
| Netherlands | 7-10 business days |
| Romania | 3-5 business days |
| United Arab Emirates | 3-5 business days |
| Hong Kong (China) | 3-5 business days |
| Taiwan (China) | 4-6 business days |
| Rest of the World | 10-15 business days |
We offer free standard shipping on all orders above $100 USD!
Please note that the timeframe in the table is only an estimate. As there are many uncontrollable factors in international shipping, we cannot guarantee delivery times. We also cannot offer returns for items that arrive late. Check our full return policy here.
DELIVERY INFORMATION
Delivery Delays: During busy sale periods or new collection launches, your order may not always be delivered within the specified timeframes. We cannot offer compensation to customers for any unexpected delivery delays once the item has been dispatched from our warehouse.
Customs Charges: The prices in the online store do not include import duties and other customs fees you may incur. These costs are imposed by the local customs office and are beyond our control. Please familiarize yourself with your country’s customs duties and taxes before placing an order. Mew Mews Ins is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes.
